1. Introduction
SocifyMedia ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website socifymedia.in and use our digital marketing services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website.
2. Information We Collect
2.1 Personal Information
When you fill out our contact forms, book a consultation, or communicate with us, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Organisation or company name
- City and country (location)
- Any additional information you voluntarily provide in messages
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website or source
- Device type (desktop, mobile, tablet)
- Geographic location (country/city level)
2.3 Cookies and Tracking Technologies
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymised data about your browsing behaviour. This data helps us improve our website and services.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested services
- To send you a personalised digital marketing strategy or proposal
- To communicate with you about our services, updates, and promotions
- To improve our website, services, and user experience
- To analyse website traffic and usage patterns
- To comply with legal obligations
4. How We Store Your Information
Your personal information submitted through our contact forms is stored securely in:
- Google Sheets — accessed only by authorised SocifyMedia team members
- Email — form submissions are sent to our business email for prompt response
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
5. Third-Party Services
We use the following third-party services that may collect or process your data:
- Google Analytics 4 — website analytics and traffic analysis (Google Privacy Policy)
- FormSubmit.co — email notification service for form submissions (FormSubmit)
- Google Apps Script — for storing form submissions in Google Sheets
- Calendly — for scheduling consultation calls (Calendly Privacy Policy)
- Netlify — website hosting service (Netlify Privacy Policy)
- WhatsApp (Meta) — for direct messaging (WhatsApp Privacy Policy)
We do not sell, trade, or rent your personal information to any third parties.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access — request a copy of the personal data we hold about you
- Right to Rectification — request correction of any inaccurate personal data
- Right to Erasure — request deletion of your personal data
- Right to Restriction — request that we restrict processing of your data
- Right to Object — object to our processing of your personal data
- Right to Data Portability — request transfer of your data in a machine-readable format
To exercise any of these rights, please contact us using the details below.
8. International Data Transfers
As we serve clients globally across the United States, United Kingdom, Canada, Australia, UAE, and India, your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data during such transfers.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information promptly.
10. GDPR Compliance (For EU/UK Users)
If you are located in the European Union or United Kingdom, we process your personal data in compliance with the General Data Protection Regulation (GDPR). The legal basis for processing your data includes your consent (when you submit a form), our legitimate business interests, and compliance with legal obligations.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:
- Business Name: SocifyMedia
- Email: work.dass2003@gmail.com
- Phone: +91 76967 14953
- WhatsApp: Chat with us
- Location: Chandigarh, India
- Website: socifymedia.in